Welcome to our official website, where you can follow the heartfelt journey of Miss Lizzie Chan and me as we strive to pioneer elder mediation in Hong Kong. This initiative springs from a deeply personal place—my experience as a caregiver in my own family. It was through this lens of love and responsibility that I recognized the pressing need for compassionate support systems for our elderly community.

I vividly remember our early breakfast meeting, sheltered from the relentless rain, where I encouraged Lizzie to embark on her transformative journey to become an IMI international qualified mediator. In a remarkable display of dedication, she became the first Asian accredited as an Advanced Elder Mediator by EMIN. In just 20 months, through countless early morning discussions and extensive research into elder issues, our shared passion evolved into a mission that connected us with remarkable individuals across public health, academia, mediation, insurance, and finance—all united by a belief in the power of elder mediation.

Our path took us deep into elder community services and care homes, where we witnessed care delivered with compassion and a commitment to the well-being of older adults. We listened to the poignant stories of the elderly and their families, each encounter reminding us of the challenges they face—from the shadows of dementia and caregiver burnout to the harsh realities of elder abuse and family conflicts. Through seminars, workshops, and radio interviews—both in person and via Zoom—we aimed to show how elder mediation can be a lifeline for families in distress.

The response we’ve received has been truly inspiring. Elder service providers and the public have embraced our mission, expressing feelings of enrichment and new possibilities. These affirmations fuel our belief that elder mediation is an essential service, one that deserves to thrive in Hong Kong.

As I reflect on my journey as a primary caregiver, I am acutely aware of the profound challenges that accompany aging. Stepping into the later phases of life brings with it an undeniable truth: frailty and dependence often become part of daily reality. Yet, navigating this chapter doesn’t mean relinquishing autonomy, dignity, or respect.

Our mediation service is dedicated to empowering individuals and their families to sail through these turbulent waters with grace and support. We believe that with the right backing from loved ones, complemented by community services and professional help, it is possible to maintain a fulfilling life in later years.

As the renowned poet Maya Angelou once said, “We are only as blind as we want to be.” Let us not turn a blind eye to the needs of our community members. Equipped with mediation skills, let us embrace the opportunity to foster understanding, compassion, and collaboration. Together, we can create an environment where individuals are honored and cherished, ensuring they live their later years with the dignity they deserve and even thrive during this time. Our mediation service will make a meaningful difference in the lives of older generations, improve intergenerational relationships, and foster cohesive families.

Going forward, our mission is clear: to make elder mediation widely accepted and accessible to all, transforming it into a regular, affordable service for families in need. I invite you to explore this website, engage with our work, and join us in advocating for a compassionate future for our beloved elderly community.

Thank you for your support and for believing in this meaningful journey.

Warm regards,

Miss Winnie Chan

Miss Lizzie Chan