Mission and Vision
- Expanding Mediation Beyond Litigation: A New Community Focus
- Bringing Mediation to Communities: Empowering Local Dispute Resolution
- Harnessing Mediation for Eldercare: Addressing Health, Finance, and Relationship
- Fostering Consensus and Restoring Harmony: Mediation a Tool for Peace
- Transforming Mediation into a Trusted Profession: Supporting Families in Eldercare and Integrating with Public Services
Expand mediation from litigation-related mediation to community service - taking mediation into communities - fully utilise potential of mediation as a tool to resolve dispute - apply it to elder issues: health, care, accommodation, finance, relationships - foster consensus building and restore harmony - transform mediation into established.
Mediation is often publicly perceived as a tool primarily connected to litigation and court proceedings, with little consideration given to its application in elder-related issues. Yet, as our population ages, the potential of mediation to address the unique challenges faced by seniors remains largely untapped and overlooked.
Common family frictions about elder care can escalate into deep-seated conflicts, such as disagreements over health decisions and long-term care plans, disputes regarding financial management and inheritance, tensions arising from family dynamics at home, caregiver burnout leading to resentment and exhaustion, instances of elder abuse stemming from frustration or misunderstanding, clashes with healthcare professionals over medical treatments, and heated arguments about funeral arrangements and end-of-life wishes.
Elder mediation skills offer a compassionate pathway forward by facilitating neutral, structured dialogues that encourage empathy, clarify needs, and foster collaborative solutions, helping all parties navigate these emotionally charged situations without escalation.
Ultimately, elder mediation can restore harmony within families by resolving conflicts constructively, empower older individuals to maintain their autonomy and dignity in decision-making, and enable public health systems to maximize community support resources more effectively, ensuring holistic care for seniors.
Our vision is for the community to fully recognize the transformative power of elder mediation and to integrate it seamlessly into social welfare and public health systems—alongside established services like physiotherapy, occupational therapy, and counseling—making it a standard pillar of support for aging gracefully in Hong Kong.
More importantly, we aspire to increase the prevalence of mediation practices at both community and family levels. We believe that fostering effective communication skills will enhance relationships and contribute to a more harmonious society.
Mediation is often publicly perceived as a tool primarily connected to litigation and court proceedings, with little consideration given to its application in elder-related issues. Yet, as our population ages, the potential of mediation to address the unique challenges faced by seniors remains largely untapped and overlooked.
Common family frictions about elder care can escalate into deep-seated conflicts, such as disagreements over health decisions and long-term care plans, disputes regarding financial management and inheritance, tensions arising from family dynamics at home, caregiver burnout leading to resentment and exhaustion, instances of elder abuse stemming from frustration or misunderstanding, clashes with healthcare professionals over medical treatments, and heated arguments about funeral arrangements and end-of-life wishes.
Elder mediation skills offer a compassionate pathway forward by facilitating neutral, structured dialogues that encourage empathy, clarify needs, and foster collaborative solutions, helping all parties navigate these emotionally charged situations without escalation.
Ultimately, elder mediation can restore harmony within families by resolving conflicts constructively, empower older individuals to maintain their autonomy and dignity in decision-making, and enable public health systems to maximize community support resources more effectively, ensuring holistic care for seniors.
Our vision is for the community to fully recognize the transformative power of elder mediation and to integrate it seamlessly into social welfare and public health systems—alongside established services like physiotherapy, occupational therapy, and counseling—making it a standard pillar of support for aging gracefully in Hong Kong.
More importantly, we aspire to increase the prevalence of mediation practices at both community and family levels. We believe that fostering effective communication skills will enhance relationships and contribute to a more harmonious society.
- 超越訴訟調解規範：發展全新的社區焦點
- 將調解帶入社區：強化本地爭議解決
- 以調解維護長者福祉：改善長者健康、財務和人際關係
- 促進共識與恢復和諧：以調解作為和平的工具
- 將調解昇華成社福界專業：支援長者護，融入並提升公共服務
調解在公眾認知中，往往被視為與訴訟或法院程序相關的法律工具。至於其在老年議題上的應用，長期以來則較少受到關注。然而，隨着本港人口結構急速老化，調解在回應長者所面對的各種獨特挑戰方面，所具備的潛力仍未被充分發掘，甚至被忽視。
在長者照護的實踐中，家庭成員之間的磨擦常見，這些矛盾若未妥善處理，往往會升級為更深層次的衝突。例如：在健康決策與長期護理安排方面出現分歧；因財務管理或繼承安排引起爭議；家庭互動緊張加劇；照顧者因長期負荷產生情緒疲憊與不滿；亦有因誤解或溝通不足而導致的長者被忽視甚至虐待的個案；甚至與醫療人員之間亦可能就治療方案產生分歧；至於臨終安排與喪禮意願，也往往成為爭論焦點。
老年調解提供了一個以同理與尊重為核心的解決方案，透過促進中立、有結構的對話，幫助各方釐清需求，增進相互理解，從而推動協作式的解決方式，防止矛盾進一步惡化，並維繫家庭關係。
長者調解所提供的建設性對話平台，能有效協助解決衝突、修復家庭關係，並賦權老年人維持其自主與尊嚴。同時，有助公共醫療與社會服務系統更有效地結合社區資源，為長者提供全方位、以人為本的支援。
我們的願景，是促進社會對長者調解轉化力量的認識，並將其正式納入社會福利與公共健康體制，使之與物理治療、職業治療及心理輔導等既有服務並行，成為支撐香港優雅老去的重要基礎設施之一。
更重要的是，我們期望調解不僅限於專業層面實踐，更能在社區與家庭之中普及推廣。透過培養有效的溝通技巧，我們相信能夠促進人際理解，化解潛在矛盾，為建構更關愛與和諧的社會環境作出實質貢獻。
在長者照護的實踐中，家庭成員之間的磨擦常見，這些矛盾若未妥善處理，往往會升級為更深層次的衝突。例如：在健康決策與長期護理安排方面出現分歧；因財務管理或繼承安排引起爭議；家庭互動緊張加劇；照顧者因長期負荷產生情緒疲憊與不滿；亦有因誤解或溝通不足而導致的長者被忽視甚至虐待的個案；甚至與醫療人員之間亦可能就治療方案產生分歧；至於臨終安排與喪禮意願，也往往成為爭論焦點。
老年調解提供了一個以同理與尊重為核心的解決方案，透過促進中立、有結構的對話，幫助各方釐清需求，增進相互理解，從而推動協作式的解決方式，防止矛盾進一步惡化，並維繫家庭關係。
長者調解所提供的建設性對話平台，能有效協助解決衝突、修復家庭關係，並賦權老年人維持其自主與尊嚴。同時，有助公共醫療與社會服務系統更有效地結合社區資源，為長者提供全方位、以人為本的支援。
我們的願景，是促進社會對長者調解轉化力量的認識，並將其正式納入社會福利與公共健康體制，使之與物理治療、職業治療及心理輔導等既有服務並行，成為支撐香港優雅老去的重要基礎設施之一。
更重要的是，我們期望調解不僅限於專業層面實踐，更能在社區與家庭之中普及推廣。透過培養有效的溝通技巧，我們相信能夠促進人際理解，化解潛在矛盾，為建構更關愛與和諧的社會環境作出實質貢獻。