Services

As our loved ones age, they often face numerous challenges related to health, care, accommodation, and finances that require thoughtful family decisions. When disabilities—whether physical or mental—arise, it's essential to have a plan in place for medical treatments, care strategies, living arrangements, and the responsibilities of family caregivers.

Serious conditions like dementia or stroke raise critical questions: Where is the best place for the older patient to receive care? If they remain at home, who will take on the role of primary caregiver? What financial resources are available to cover medical expenses? And who will make vital decisions if the individual can no longer do so?

These questions often emerge during times of anticipated serious illness, as families prepare for eventualities, or following medical crises that dramatically alter their loved one's life. When faced with such challenging circumstances, mediation can provide invaluable support, helping families navigate complexities and resolve disputes effectively.

Common Mediation Issues Include:

  • Health, Care, and Financial Planning: Assistance with advance care directives, enduring power of attorney, wills, estate planning, and funeral arrangements.
  • Family Decisions Regarding Medical Care: matters including healthcare procedures, caregiver responsibilities, community support, living arrangements, financial planning, and appointing guardians or substitute decision-makers.


Beyond health-related matters, elderly family members may encounter various issues, including:

  • Division of family businesses
  • Family relationship dynamics
  • Safety concerns affecting daily activities
  • Discord from sharing living spaces
  • New marriages and stepfamily relationships
  • Religious differences
  • Elder abuse, neglect, or self-neglect
  • Responsibilities of guardians

Mediation is not just for resolving disputes; it also facilitates difficult conversations around topics like elder abuse or end-of-life planning, where open dialogue is often challenging.

In institutional settings such as hospitals, care homes, retirement homes and senior service communities, mediation can bridge gaps between patients, families, and institutions. It helps address service dissatisfaction, improve relationships among seniors, and tackle issues of abuse or neglect.

Our dedicated team is committed to prioritizing the dignity and welfare of older individuals while addressing a wide range of challenges they face. Let us help you find clarity and harmony in these crucial moments of later life.

隨着摯愛之人年華漸老,他們往往面臨與健康、照顧、居住及財務相關的諸多挑戰,這些挑戰需要家人做出深思熟慮的計劃和決策。當身體或心理的殘疾出現時,為醫療治療、照顧策略、居住安排及家庭照護者責任制定計劃顯得尤為重要。

如癡呆症或中風等嚴重疾病將促使我們思考一些關鍵問題:老年患者最適合何處接受照護?如在家照顧,誰將擔任主要照護者?有何財務資源可用以支付醫療費用?如患者失去決策能力,誰將代替做出重要決策?

這些問題常於預期嚴重疾病期間浮現,當家庭為未來可能發生的情況做好準備,或在嚴重病情下,家庭面臨生活的劇變。在此關鍵時刻,調解可提供寶貴支持,協助家庭應對複雜局面,並有效解決爭分歧和糾紛。

常見的調解問題包括:

  • 健康、照護與財務規劃:有關預設照護計劃、持久授權書、遺囑、遺產規劃及喪禮安排。
  • 關於醫療照護的家庭決策:包括醫療程序、照護者責任、社區服務、居住安排、財務規劃及指定替代決策者。


除了健康問題,長者可能面臨各種困境,包括:

  • 家族企業的分配
  • 家庭關係的分裂
  • 日常活動的安全問題
  • 共享生活空間
  • 新婚及繼親關係
  • 宗教差異
  • 老年人虐待、忽視或自我忽視
  • 監護人責任

調解不僅用於解決爭端,同時也有助於促進圍繞老年人虐待或臨終規劃等話題的艱難對話,因為這些話題往往難以啟齒,或不知從何說起。

在醫院、養老院及老年服務社區等機構環境下,調解可緩解長者、家庭與機構之間的分歧。它有助於解決對服務的不滿,改善老年人之間的人際關係,並應對虐待或忽視問題。

我們的專業團隊致力於優先考慮老年人的尊嚴與福祉,同時應對他們所面臨的各種挑戰。讓我們協助您於這些重要的議題上尋找清晰與和諧。

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